Refund policy

Return and Refund Policy

Effective Date: August 14, 2023

Thank you for choosing Smart Spreadsheets and our Spreadsheet templates. We want you to be fully satisfied with your purchase. Please read this Return and Refund Policy carefully before making a purchase.

1. Return Eligibility: Due to the nature of digital products, we offer a one-day return policy for our Spreadsheet templates. To be eligible for a return and refund, you must meet the following criteria:

  • You must request the return and refund within one day (24 hours) of the original purchase date.
  • You have not used or downloaded the purchased Spreadsheet template.

2. Refund Process: If you meet the eligibility criteria and wish to request a refund, please follow these steps:

  • Contact our customer support team at smartspreadsheetinfo@gmail.com within one day (24 hours) of your purchase.
  • Provide your order details, including the order number and the name of the purchased Spreadsheet template.
  • Explain the reason for your refund request.

3. Refund Approval: Once we receive your refund request, we will review it for eligibility. If your request meets the criteria outlined in this policy, we will approve the refund and process it within [number of days] business days.

4. Refund Method: Refunds will be issued using the same payment method used for the original purchase. Please note that we cannot process refunds to a different payment method.

5. Non-Refundable Situations: Please be aware that we do not offer refunds in the following situations:

  • If more than one day (24 hours) has passed since the purchase.
  • If you have already downloaded or accessed the purchased Spreadsheet template.
  • If your request does not meet the criteria outlined in this policy.

6. Contact Us: If you have any questions or concerns regarding our Return and Refund Policy, please contact us at smartspreadsheetinfo@gmail.com.

By purchasing our Spreadsheet templates, you acknowledge that you have read, understood, and agreed to this Return and Refund Policy.

Last updated: August 14, 2023